Frequently Asked Questions

Practical answers about Archipel’s hospitality OS&E, bespoke product development, sourcing, materials and project inquiries.

Archipel and hospitality OS&E

What is Archipel?

Archipel is a design-led hospitality sourcing and supply company founded in 1995, specializing in operating supplies and equipment (OS&E), bespoke products, material selection and manufacturing coordination for hotels, resorts and other hospitality environments.

What does OS&E mean in hospitality?

OS&E stands for Operating Supplies and Equipment: the movable, functional and guest-facing items used to operate a hospitality property, including guestroom accessories, tableware, service items and public-area essentials.

How is OS&E different from FF&E?

FF&E generally refers to Furniture, Fixtures and Equipment such as furniture and installed equipment; OS&E covers the day-to-day supplies and accessories used by guests and hotel teams. Exact classifications can vary by project.

What hospitality sectors does Archipel work with?

Archipel works with hotels, resorts and hospitality brands, including projects involving guest rooms, food and beverage spaces, public areas and bespoke guest experiences.

Does Archipel provide OS&E for luxury hotels?

Yes. Archipel develops and sources design-conscious operating supplies and equipment for hospitality projects, combining aesthetic requirements with day-to-day functionality.

What types of guestroom OS&E can Archipel help develop?

Depending on the brief, Archipel can explore guestroom accessories and functional products, selected to complement a property’s identity, durability requirements and operational use.

Does Archipel source OS&E for hotel public areas?

Yes. Its capabilities extend to products and operational details for public areas such as lounges, shared guest spaces and other common environments.

Can Archipel assist with food and beverage OS&E?

Yes. Archipel works with tabletop products, serving accessories and service essentials for restaurants, bars and food and beverage operations.

Does Archipel create custom products for hotels?

Yes. Bespoke thinking and product development are central to Archipel’s approach, allowing specifications, finishes and details to be tailored to the hospitality brand and project brief.

Design, sourcing and project support

Can Archipel help with concept development?

Archipel can contribute original product concepts and design-led sourcing ideas, aligning development with the intended guest experience and the project’s operational needs.

How does Archipel approach product sourcing?

Archipel combines international sourcing experience, established supplier relationships and attention to materials, craftsmanship and execution to identify appropriate solutions for each brief.

Does Archipel work with manufacturers?

Yes. Manufacturing coordination and specialist supplier relationships form part of Archipel’s experience, particularly for purpose-developed hospitality products.

Does Archipel manufacture every product itself?

Not necessarily. Archipel works through supplier and manufacturing relationships; the manufacturing arrangement and scope depend on the product and the agreed project.

What is bespoke OS&E?

Bespoke OS&E refers to hotel operating supplies and equipment adapted or created for a particular property, rather than selected solely from standard off-the-shelf collections.

Can Archipel match products to a hotel brand identity?

Yes. Archipel considers a property’s design language, materials, finishes, guest profile and practical operating requirements when developing or selecting products.

Can Archipel collaborate with architects and interior designers?

Yes. Its work is relevant to architects, interior designers, hospitality owners and operators seeking carefully specified products that support a project’s overall design intent.

Can Archipel work with hotel owners and procurement teams?

Yes. Archipel can discuss sourcing and product-development needs with owners, operators and procurement stakeholders, with project scope determined through the brief.

When should a hotel project contact Archipel?

Early engagement can help align material choices, bespoke development and supplier requirements with the broader design and operational brief. Archipel also welcomes inquiries at later stages.

Does Archipel offer ready-made product collections?

Archipel’s work includes curated, design-led product thinking alongside bespoke development. The availability of particular products and collections should be confirmed through a project inquiry.

What information should be included in an OS&E inquiry?

Helpful details include the property type, location, intended opening or renovation timeline, product categories, estimated quantities, design references and any sustainability or material requirements.

Can Archipel work on hotel renovations and refurbishments?

Archipel’s design, sourcing and supply capabilities can be relevant to both new hospitality projects and the refresh or refurbishment of existing properties.

Does Archipel serve projects outside the United States?

Archipel brings international sourcing experience to hospitality work. Whether it can support a specific project location depends on the project requirements and should be discussed directly.

Where is Archipel based?

Archipel’s US correspondence address is 901 Pennsylvania Ave #462, Miami, FL 33139, United States.

How long has Archipel worked in hospitality?

Archipel was established in 1995 and has three decades of experience in hospitality design-led sourcing, product development and supply.

Materials, sustainability and related businesses

What is Archipel’s approach to sustainability?

Archipel’s longstanding approach emphasizes resourceful sourcing, thoughtful material selection, skilled craftsmanship and products designed to endure. Sustainability considerations are evaluated in relation to each product and project.

Does Archipel use natural materials?

Natural materials, including wood and woven fibers, have long informed Archipel’s product thinking. Specific materials are selected according to the brief, performance requirements and available sourcing options.

Can Archipel guarantee every product is sustainable?

No blanket guarantee should be inferred. Sustainability depends on the materials, manufacturing processes and supply chain of each product; project-specific claims should be supported by relevant documentation.

How does Archipel approach product quality and durability?

Archipel considers quality of materials, craftsmanship, suitability for hospitality use and longevity during product selection and development.

What is the Archipel Ecosystem?

The Archipel Ecosystem presents complementary design-led hospitality businesses and guest-experience services, including Archipel, Smyth & Jones and The Luxurist Ibiza.

How is Smyth & Jones related to Archipel?

Smyth & Jones is presented within the Archipel Ecosystem for its focus on design-driven products and curated hospitality details. Its own website provides business-specific information.

What does The Luxurist Ibiza offer?

The Luxurist Ibiza provides private wellness experiences delivered to residences, yachts and hotels in Ibiza. It is a complementary guest-experience business in the Archipel Ecosystem.

Does Archipel work on retail projects?

Archipel’s portfolio includes selected retail environments alongside hospitality work. See the Case Studies page for the distinction between hospitality and retail projects.

Where can I see Archipel’s previous projects?

The Case Studies page presents selected hospitality and retail work. Individual project scope and deliverables should be confirmed with Archipel where further detail is needed.

Inquiries and next steps

How can I request an Archipel catalog?

Use the Request a Catalog link on the website or email info@archipel.com with your project or product interests.

How can I start a partnership with Archipel?

Contact info@archipel.com with an outline of the project, intended collaboration and relevant details. Archipel welcomes inquiries about design, sourcing, supply and development partnerships.

Does Archipel sell products directly through this website?

No. This website primarily provides company, expertise and portfolio information and invites project inquiries; it does not currently offer an online checkout.

How do I contact Archipel about OS&E procurement?

Email info@archipel.com and mention the hotel or resort project, the OS&E categories of interest and any timing or specification requirements.

Can Archipel supply bespoke props and accessories?

Yes. Archipel’s expertise includes selected custom props, distinctive accessories and material-led objects developed to support a project’s design and guest experience.

Have a question about your hospitality project? Contact Archipel.